Business Continuity Management

We prevent, mitigate and minimise the impact of interruptions to your business activities.

Business Continuity Management constitutes the measures that prevent, mitigate, and minimise impact from interruptions to business activities and protect critical operational processes from major failures. It is the process of creating systems of prevention and recovery to deal with potential threats to a company. In addition to prevention, the goal is to enable ongoing operations before and during execution of disaster recovery.

Advanced planning and preparation with a business continuity plan ensures you protect and maintain normal business operations with minimal disruption.

Why Business Continuity Management?

Major events such as cyber-attacks, technology failure, extreme weather, fire, infrastructure outages, terrorism and Covid-19 Pandemic have brought the issue of Business Continuity Management to the attention of all business owners and executives. As a business leader in your industry you need to take steps to improve the chances that your business would survive such incidents and continue to operate, deliver an acceptable level of customer service and generate income.

The Value Propositions

It has the potential to save lives.

Take the time to create a strong emergency and evacuation plan that prepares people in advance – as it will save lives when needed. Not only is this the most important benefit of any BC plan, it is also a solid way to show you care about the people you employ.

It builds confidence among your customers.

Companies that are transparent about their ongoing business continuity efforts are communicating something powerful to their customers. The fact that you are showing a high level of commitment to business continuity builds confidence among customers - as well as other outside parties with whom you do business.

It builds confidence among your employees.

Internally, employees who are well-versed in the company’s continuity plans gain confidence. They know what they need to do should a crisis arise. A key, yet often unexpected benefit of business continuity planning is that employees also become more adept at handling daily, smaller disruptions.

It ensures compliance with industry standards.

If you’ve adopted a set of business continuity standards you can rest assured that your business is compliant with industry mandates. Even if you do not have regulations to adhere to, compliance with standards provides proof to stakeholders that you are running your business responsibly.

It preserves your brand value and your reputation.

Companies that are not prepared to handle disruptions risk appearing incompetent to the public should an event arise, possibly stumbling over important recovery steps and mishandling communication. Your BC program is the engine behind a smooth recovery - and preserves your carefully crafted brand value and the stellar reputation you have worked hard to achieve.

It cultivates a resilient organisational culture.

Companies notice an increased emphasis on resilience and recovery related to everyday tasks as a result of strengthening their business continuity programs. Employees apply business continuity concepts automatically, whenever they develop a new product or service, or they are quicker to adapt when a process goes askew. The concept of continuity starts to apply in everything they do, particularly if there’s robust management support for the program.

It provides valuable business data.

Business continuity activities produce tons of data -critical business units, critical tasks, recovery time objectives, financial impacts of a disruption, etc. Smart companies make use of that data in other ways, such as process improvement and to plan strategic activities that will help move the business forward.

It helps mitigate your financial risk.

Among the benefits of business continuity planning is the mitigation of not only business risk, but also financial risk. By creating a more resilient network or putting the right backup processes and procedures in place, you are reducing the risk of a data breach, substantial power or data loss, or systems failures. The financial losses associated with such events, even minor ones, can be avoided with a good BC program in place.

It protects your supply chain.

If you are familiar with the Business Impact Analysis, you are aware that it details the critical operations that are necessary for recovery. Armed with that information and the plans to accompany it, every critical link in your supply chain will be protected in the event of a disruption, enabling you to continue delivering goods or services as promised.

It gives you a competitive advantage.

Even if you have a strong business continuity program, your competitors likely do not. Use that to your advantage. In today’s world, it is a differentiator to be able to respond, recover, and resume business operations should a disruption occur. This makes you more attractive to potential business partners and customers.

Avoid or minimise the loss of business revenue.

When a business is unable to operate, it has a direct impact on the revenue generated. When an organisation can determine the risks and impact of a disastrous event, they are also able to identify the potential financial exposure. This provides a much-needed financial view and creates the ability to minimise and/or prevent financial loss.

Do you need to ensure your business can maintain normal business operations during a disaster or operational interruption?

How We Do It

We leverage our highly skilled Business Continuity Management (BCM) and advisory experts, along with our BCM tools and process, to offer a scalable model to meet our client’s requirements at any point of their business continuity maturity roadmap. We work closely with and provide transparency to our clients as we walk through the discovery, initiation, and implementation phases of the effort.

We manage your risks, build your business resilience and accelerate your growth.

Client Benefits

Highly configurable.

You can tailor content to your program vision while complying with relevant industry standards.

Secure and available.

Reliability and security are paramount in a BCM solution.

Integration with other systems.

BCM solutions seamlessly connect with HR, IT, and other sources of record, with both inbound and outbound capabilities.

Eliminates data silos.

Assessments, Planning, Incident Management, and Reporting all on a single, inter-connected platform.

Program health tracking.

Determine your state of readiness, with features like audit history and automated workflows

Risk management.

Integrated functionality for risk and impact analysis helps you to establish a more complete view of organisational risk. This provides more value to your company and expands your BCM program’s footprint.